Cancellation & Refund Policy

Last Updated: 14-01-2024

Welcome to TeeTrendo! We appreciate your trust in our innovative designs and quality products. Please read our Cancellation & Refund Policy carefully to understand how cancellations and refunds are handled.

Order Cancellation:

  1. Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, your order may already be in the production process, and cancellations may not be possible.
  2. Cancellation Request: To cancel an order, please contact our customer support at [contact@teetrendo.com] with your order number and reason for cancellation.

Refund Policy:

  1. Eligibility: Refunds are applicable only under the following circumstances:
    • Manufacturing Defect: If the received product has a manufacturing defect or is damaged.
    • Wrong Item: If you receive an item different from what you ordered.
  2. Refund Process:
    • To initiate a refund, please contact our customer support within 7 days of receiving the product.
    • Provide clear images showcasing the defect or the incorrect item received.
    • Our team will review your request and, if eligible, provide instructions for the return process.
  3. Return Shipping:
    • TeeTrendo will cover the return shipping costs for eligible refunds due to manufacturing defects or wrong items received.
  4. Refund Method:
    • Refunds will be processed using the original payment method used for the purchase.
    • Please allow up to 10 business days for the refund to reflect in your account.

Non-Refundable Circumstances:

  1. Change of Mind: Unfortunately, we cannot offer refunds for change of mind or subjective dissatisfaction with the design.
  2. Incorrect Size: Ensure you refer to our size guide before making a purchase, as we cannot provide refunds for incorrectly chosen sizes.

Additional Information:

  1. Customized Products: As our products are often made to order, we cannot accept cancellations or offer refunds for customized items unless there is a manufacturing defect or an error on our part.
  2. Policy Changes: TeeTrendo reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support at [contact@teetrendo.com].

Thank you for choosing TeeTrendo. We are committed to ensuring your satisfaction with our unique and quality designs.

Sincerely,

The TeeTrendo Team